Got questions?

Q: When can I expect to receive my JABII?

A: All Early Punch Packages will arrive just in time for Christmas Eve 2019 (yes!). As soon as the JABIIs are produced, we ship them your way. The earlier you order, the closer to November you will receive your package. We asked the technicians to build us some extra hands, but unfortunately, we can only build a limited amount of JABIIs per month so far.


Q: Do I really need 2 JABIIs to play?

A: Yep. JABII is a multiplayer game that requires 2 JABII devices. That is why you get a lower price when you order a set instead of one. You can still buy individual JABIIs if you are a one-man army looking to join fellow JABII players who already own them.


Q: Is it safe to play?

A: It sure is. The rubber front of the JABII works as a reverse airbag that lets out air as it hits your opponent. Cool, right? This design makes sure that power is transferred through the built-in valve inside the JABII, so that you can strike your enemies with fury without paying a visit to the hospital after every match.
Feel the punch right here.


Q: But isn’t this encouraging violence?

A: Quite the contrary. Several studies have shown that kids and adults who practice martial arts are less prone to violent behaviour. Two of the key components are discipline and respect, which we encourage through the built-in referee and obligatory fist-bump to start a match.


Q: I do not see my country on the list - where do you ship to?

A: We ship to all of Europe and everywhere in the United States. If you live in a country that we are yet to ship to, send us an email with request for an order and delivery to sales@jabii.com and we will do the best to make it happen. We will continuously add countries to the shipping list until we have full world dominance!


Q: What ages are JABII appropriate for?

A: You need a basic amount of strength to swing your JABII. Our super cool panel of user testers have shown that kids from 10-12 and up are able to play.


Q: How durable is the JABII – and what happens if it breaks?

A: The JABII is extremely durable. Every inch is over-engineered to the last detail to make sure that it stays strong even during the most epic battles. As long as you do not jump on it – or smash it against hard and sharp objects. IF an accident should happen, please send us an explanation and pictures of the broken JABII to contact@jabii.com – and we will try to figure out a solution if the damage happened under normal conditions of use.


Q: How do I charge it?

A: A JABII uses 2 AAA-batteries, so carry a couple of extras and you’ll be battling into the night.


Q: Where can I find a list of technical specs?
A: Check out the full list of technical wonders we put into this game on this page.


Q: How long does the battery last?

A: While the standby time for a JABII is one full year, the active battle time is 5 hours, equivalent to 300 fully-powered matches. These numbers may vary depending on how hardcore you fight and what type of battery you use.


Q: Can I recycle my JABII?

A: We like nature and we really want to keep it. Every JABII is designed after the “Design for Disassembly”-method with all parts easily separated and recycled.


Q: Where can I find the JABII app?

A: You can find our JABII app on both Google Play Store and App Store right before the first generation of JABIIs is ready for shipping. Our estimates say Medio 2020.


Q: Can I get a discount on large orders?

A: If you are looking to place a bulk order for your business or your colleagues, please send us an email with your request to sales@jabii.com and our super team will do their best to complete your request.


Q: Why will my JABII not connect to my device?

A: Did you turn on your Bluetooth-connection? Is your app updated? Did Rocky have the eyes of a tiger? Great, then try to remove the batteries from your JABII and put them back in. This will reset your JABII. Do not worry, all of your data and statistics will still be on your device. If that still did not do the trick, please send a message to contact@jabii.com.


Don’t see your question here?

Feel free to contact us on contact@jabii.com!